Other

About Color

• Color Diagnostics Laboratory
• How do I request support assistance?

General Information

• How do I create a Color account?
• Why can’t I create a Color account?
• How to change Color account email?
• What do I do if I forgot my username?
• What do I do if I forgot my password or my password isn’t working?
• How do I deactivate or delete my account?

Genetics: For Clients

Genetics: Security and Privacy

• How can I authorize someone else to discuss my Color account and results?
• Are there any protections against discrimination based on my results?
• How does genetic testing affect life insurance, long-term care, or disability insurance?
• Is Color’s website accessible to individuals with disabilities?
• Where can I view Color’s Privacy Policy, Terms of Service, and Informed Consent?

Vaccinations

• FAQs for Vaccination in Massachusetts