General Information
- What care services are provided by the Essential Care program?
- What behavioral and mental health care is provided by Essential Care?
- What heart health conditions are assessed for by Essential Care?
- For behavioral and mental health care, what type of patients and use cases are supported?
- What can Essential Care tell me about my risk of cancer?
- What tests are run on the sample collected by the sample collection kit?
Ordering a Test Kit
Kit Activation and Return
Sample Collection
- How do I collect my blood sample?
- How do I use the blood pressure monitor?
- What do I do with the blood pressure monitor when I’m done?
- I’m having trouble getting enough blood from my finger. What should I do?
- What should I do if I activated my kit and then realized I hadn’t fasted?
- Do I need to fast before collecting my sample?
Results
- When will I get my results?
- How will I receive my results?
- How should I read my results?
- Why does my lab report show different things than my web report?
- What is total cholesterol?
- What is HDL cholesterol?
Virtual Visits
- What is the purpose of meeting with a healthcare provider?
- Are there fees associated with meeting with a healthcare provider?
- What should I expect from an Essential Care visit?
- Who will I meet with during my visit?
- How do video visits work?
- How do I cancel or reschedule my visit?